FAQs
Have questions about Spiffi Cleaning? You’re in the right place.
We’ve put together answers to the most common questions our clients ask—from the types of spaces we clean, to how long a service takes, to what’s included in your quote. Our goal is to make things clear, simple, and stress-free, so you know exactly what to expect when you book with us.
What kinds of spaces does Spiffi clean?
We clean a wide range of spaces, including houses, apartments, offices, schools, shops, restaurants, hotels, gyms, health spas, medical clinics, factories, and more. You name it—we can Spiffi it!
Do you offer specialist cleaning in Adelaide?
Absolutely. Our team is professionally trained in specialist and tailored cleaning services. This includes medical clinic cleans, deep cleans, vacate cleans, and industrial cleans.
How often should I get my home cleaned?
That depends on your needs, the size of your home, and your lifestyle (for example, if you have kids or pets). We usually recommend a regular weekly or biweekly clean to keep your home feeling fresh, comfortable, and hygienic. Nothing beats coming home to a sparkling house.
How long does a cleaner take?
It depends on the size of your space and the type of service required. As a guide, a typical session can take a few hours. We always aim to finish on time while making sure everything is done thoroughly. For larger or specialist cleans, please book in advance.
What is a cleaning consultation?
A consultation means one of our experts will meet with you to discuss your needs and preferences. We’ll answer any questions, talk through the details, and provide you with a tailored quote.
How do I get a cleaning quote?
It’s quick and easy. Just click the button below, fill out the short form, and our team will get back to you promptly with a quote.
Do you have any hidden costs?
No. We’re fully committed to transparent pricing. What you see in your quote is exactly what you’ll pay—no last-minute surprises.
Do you offer a satisfaction guarantee?
Yes. If you’re not completely happy with your cleaning service, let us know and we’ll make it right. Your peace of mind comes first.
Are you insured?
Yes, we are covered by a $10,000,000 public liability insurance plan. Our team members are also covered by workers’ compensation insurance.
Are your cleaners police checked?
Yes. Every one of our cleaners undergoes extensive background checks and provides up-to-date police clearance certificates.
Do you do dishes or empty dishwashers?
Generally, no—we don’t wash dishes unless it’s part of an office clean.
Do you bring your own cleaning supplies?
Yes. We bring everything needed for the job, including fresh microfibre cloths and mop heads for every clean. We also use premium, eco-safe cleaning products and professional equipment.
What happens if I get sick?
If you’re unwell, we kindly ask that you reschedule your clean to a later date. This helps us keep everyone safe and healthy.
How do I pay for your services?
We send invoices by email, which can be paid by bank transfer or credit card within 24 hours.
Do you offer referral rewards?
Yes! If you refer a friend who becomes a recurring customer, you’ll receive $50 off your next clean.