FAQs

FAQS About Spiffi Cleaning

What kinds of spaces does Spiffi clean?

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We clean all sorts of spaces, including houses, apartments, offices, schools, shops, restaurants, hotels, gyms, health spas, medical clinics, factories and more. You name it! Just get in touch and let us know what you need.

Do you offer specialist cleaning in Adelaide?

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Absolutely—in fact, our team is professionally trained in specialist and tailored cleaning services in Adelaide. This includes medical clinic cleans, deep cleans, vacate cleans and industrial cleans.

How often should I get my home cleaned?

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That all depends on your needs, including the size of your home and family—and also whether you have pets. But usually, we recommend regular weekly or biweekly cleaning to keep your home feeling fresh, comfortable and hygienic. Because nothing beats coming home to a sparkling house.

How long does a cleaner take?

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Again, that depends on your specific needs, the size of your space and whether you need a specialist cleaning service. But as a general guide, a typical cleaning session can take a few hours and we always aim to get the job done right on time. Just make sure to book us in advance if you’ve got a big clean coming up.

What is a cleaning consultation?

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When you book a cleaning consultation, we will send one of our cleaning experts to meet with you and discuss what you would like done in your home or office. From there, we’ll answer any other questions you have and provide you with a quote.

How do I get a cleaning quote?

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We’ve made it super easy to get a quote from us. Just click on the button below, fill out the quick form and our team will be in touch with you pronto.

Do you have any hidden cleaning costs?

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No, we’re fully committed to price transparency at Spiffi. So when it comes to your quote, what you see is what you get with no last-minute surprises.

Do you offer a satisfaction guarantee for cleaning?

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Yes, because we really want you to be happy with your cleaning service. Meaning that if you're not completely thrilled with the results, we'll address any issues to make sure that you are.

Are you insured?

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Yes, we are covered by a $10,000,000 public liability insurance plan. Our workers are also covered by the appropriate workers compensation insurance.

Are your cleaners police checked?

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All of our cleaners undergo extensive background checks and are required to provide up-to-date police clearance certificates.

Do you do dishes or empty dishwashers?

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We generally don’t wash dishes unless it is part of an office clean.

Do you bring your own cleaning supplies?

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We supply absolutely everything, including fresh microfibre cloths and mop heads for every clean, meaning you don’t need to worry about a thing. We also use high quality cleaning products and equipment.

What happens if I get sick?

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If you become ill, then we kindly ask that you reschedule your clean to a later date. This helps to keep everyone healthy.

How do I pay you for your cleaning services?

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We send invoices via email that can be paid via bank transfer or credit card within 24 hours.

If I refer my friend, do I get a referral commission or discounted cleaning?

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Yes! For every person you refer to us who becomes a recurring customer, you’ll get $50 off your next clean.

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